Privacy policy

This privacy policy explains how Timewise AB collects, uses and protects personal data for visitors to our website and users of the Timewise scheduling and time-reporting platform.

What information do we collect?

When you visit our website, book a demo, contact us, or use Timewise as an employee of one of our customer organisations, we may collect:

• Name
• Email address
• Phone number
• Employer/organisation and job role
• Login credentials (e.g. via Microsoft Entra ID sign-in)
• Schedule, time-reporting and attest data entered by you or your employer
• Technical information (e.g. IP address, browser type) collected automatically when visiting the website

How do we use the information?

The information we collect may be used to:

• Provide and administer your Timewise account
• Provide support and respond to your enquiries
• Book and carry out product demonstrations
• Improve the website's and the platform's functionality and content
• Send important information about your account, service status or product updates
• Fulfil agreements with the organisations (e.g. theatres and opera houses) that are our customers

How do we protect your information?

• The website and platform are regularly monitored and scanned for security threats
• Personal information is stored behind secure networks and protected databases
• Only authorised staff have access to personal data and are required to keep it confidential
• Login uses secure authentication, including support for Microsoft Entra ID (SSO)
• Sensitive data and communication are encrypted (e.g. via HTTPS/SSL)
• We do not store payment card details in the platform

Do we use cookies?

Yes. Cookies are used to remember your settings and simplify login, understand and improve how the website and platform are used, and compile anonymised statistics on traffic and usage. You can choose to disable cookies in your browser; some features of the website or platform may then stop working correctly.

Sharing information with third parties

We do not sell personal information to third parties. Information may be shared with:

• Our parent company Bluerange Sweden AB, which is responsible for hosting and operating the service
• Other subcontractors and operating partners that support our hosting and operations
• Your employer, to the extent required to provide the scheduling and time-reporting service
• When required by law or to protect rights and safety

Non-personal, anonymised information may be used for statistics and analysis.

Your rights (GDPR)

As a data subject, under the EU General Data Protection Regulation (GDPR), you have the right to:

• Request an extract of what personal data we process about you
• Request correction of inaccurate data
• Request deletion of your data, unless this conflicts with other legislation or an agreement
• Object to certain processing of your personal data
• Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

Contact us using the details below to exercise your rights.

Children and personal data

Our website and platform are not directed at children under 13, and we do not knowingly collect personal data from children.

Changes to this policy

Material changes to how we handle personal data will be announced on this page.

Contact information

Questions about this privacy policy or how we handle your personal data?

Timewise AB
Organisation number: 556642-8388
Österängsvägen 2A
554 63 Jönköping
Sweden

Email: support@timewise.se
Phone: 036-34 59 00

The service is hosted and operated by our parent company Bluerange Sweden AB (org. no. 556533-2201), Österängsvägen 2A, 554 63 Jönköping, Sweden.